The term “business intelligence” has been around for decades, but it was first used as it is today by Howard Dresner in 1988.

Dresner defined business intelligence as the “concepts and methods to improve business decision making by using fact-based support systems.”

Today, business intelligence is defined by Forrester as “a set of methodologies, processes, architectures, and technologies that transform raw data into meaningful and useful information used to enable more effective strategic, tactical, and operational insights and decision-making.”

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