Senior CnB Specialist

The Compensation & Benefits Executive is responsible for delivering Compensation & Benefits operations accurately, efficiently and in compliance with applicable labor regulations and organizational policies. The role manages payroll administration, statutory compliance, HR administration and HRIS data while leveraging digital technologies and approved AI-enabled tools to improve operational efficiency, service quality and data accuracy. The incumbent is accountable for maintaining data integrity, protecting confidential employee information and ensuring compliance with internal governance and regulatory requirements.

A) Payroll Administration

• Execute monthly payroll activities accurately and within established payroll schedules.
• Verify payroll inputs, attendance records, overtime, allowances, deductions and other payroll components.
• Ensure payroll calculations comply with company policies, labor regulations and statutory requirements.
• Coordinate payroll validation with relevant stakeholders before payroll processing.
• Resolve payroll-related enquiries and discrepancies in a timely and professional manner.

B) Statutory Compliance Administration

• Administer Social Insurance (SI), Health Insurance (HI), Unemployment Insurance (UI) and Personal Income Tax (PIT) activities in accordance with applicable regulations.
• Prepare statutory declarations, employee registrations and required supporting documentation.
• Coordinate with government authorities and external agencies regarding statutory compliance matters.
• Monitor regulatory changes and ensure operational compliance.
• Maintain complete and accurate statutory records for audit and compliance purposes.

C) HR Administration & Employee Lifecycle

• Administer labor contracts, contract amendments, probation confirmations and employee status changes.
• Manage employee leave administration and ensure compliance with organizational policies.
• Maintain employee personnel records and employment documentation throughout the employee lifecycle.
• Coordinate onboarding and offboarding documentation in accordance with organizational procedures.
• Ensure HR administrative processes are completed accurately and within agreed service levels.

D) HRIS & HR Operations Excellence

• Maintain accurate employee information within the Human Resource Information System (HRIS).
• Monitor HR data quality and perform regular data validation to ensure information integrity.
• Utilize approved AI-enabled tools and digital technologies to improve administrative efficiency while validating all outputs before business application.
• Prepare regular HR operational reports and employee data summaries.
• Recommend process improvements that enhance operational efficiency, data accuracy and service quality.

E) Compliance & Continuous Improvement

• Ensure all Compensation & Benefits activities comply with labor legislation, tax regulations and company policies.
• Support internal and external audits by preparing accurate documentation and records.
• Continuously improve operational knowledge in payroll, labor compliance, HRIS and HR administration.
• Stay informed about regulatory updates, HR technologies and AI applications relevant to HR Operations.
• Contribute to continuous improvement initiatives that strengthen operational excellence within the HR function.

II. Job Qualification

• Bachelor’s degree in Human Resource Management, Accounting, Finance, Business Administration or related disciplines.
• Minimum 2 years of experience in Compensation & Benefits, HR Operations or Human Resources Administration.
• Good knowledge of payroll administration, labor contracts, HR administration and employee lifecycle processes.
• Basic understanding of Vietnam Labor Law, Social Insurance, Health Insurance, Unemployment Insurance and Personal Income Tax regulations.
• Strong numerical accuracy and attention to detail.
• Good analytical and problem-solving skills.
• Proficiency in Microsoft Excel, Microsoft 365, HRIS and payroll systems.
• Ability to utilize approved AI tools (e.g. ChatGPT, Microsoft Copilot, Gemini or equivalent) to improve HR administration, reporting and operational productivity while validating output quality.
• Good English communication skills.