LARION, a global software outsourcing partner with nearly 2 decades deep industry expertise. We are a 100% Vietnam technology company specializing in turnkey solutions and building highly skilled development teams for companies of all size and types of business. Run by a team of successful entrepreneurs and dedicated technical experts – LARION is a unique symphony where we create a frictionless future for customers with passion, while maintaining full compliance with your needs and objectives.
I. What You’ll Do
As an Operation Engineer, you will join the core team powering the daily operations of a fast-paced, global tech environment. Your work directly supports researchers, engineers, and teams across the company ensuring a seamless workflow and continuous improvements.
Your key responsibilities:
- Handle and resolve operational issues submitted through the JIRA Service Desk from internal teams and researchers. For more complex items, you will coordinate with the DevOps team while still maintaining ownership and ensuring resolution
- Improve processes and operational efficiency by analyzing recurring issues, proposing better workflows, and contributing to smooth communication between teams
- Develop automation tools to optimize and speed up operations, including exploring bots for repetitive tasks and writing scripts to auto-categorize or handle tickets in JIRA
- Collaborate cross-functionally with DevOps, Engineering, and Research teams to ensure stable and scalable system operations
II. What You’ll Bring
We are looking for someone who is curious, proactive, and passionate about solving problems.
You’ll be a great fit if you have:
- A strong interest in troubleshooting and continuous improvement
- Good Python programming skills with at least 2 years of hands-on experience
- 2+ years of experience working in Linux environments and with relational databases such as MySQL
- Hands-on experience with Git and CI/CD toolchains
- Familiarity with RESTful APIs
- Good debugging and analytical thinking skills
- Solid English communication skills (written and spoken)
- Experience with automation, scripting for ops workflows, or JIRA customization
III. Why You’ll Love Working Here
- Workplace
- Join a young and dynamic team with awesome projects
- Working with specialists from all over the world provides you with a fantastic opportunity to expand your skill set
- Culture of openness and honesty in which individuals are respected and encouraged to achieve their full potential.
- Benefit Comprises
- 13th month salary and attractive performance bonuses
- Premium Healthcare and Accident insurance
- Annual health check package
- Free parking and allowances: Lunch, Marriage, Newborn baby, Bereavement and others applied
- A spacious pantry that is fully equipped for your most comfortable lunch time
- A wide range of sport and social activities: Yoga, Football, Badminton, Tech clubs, etc.
- Annual company trip and teambuilding
- Chance to be honored quarterly and annually with recognition awards for individuals, teams, long-term service, etc.
- Advanced English and appropriate soft skills training to assist your career development
- Engaging monthly events: Happy Gathering, Mini Game, Team Birthday Celebrations, Company’s Year-end party, etc.
IV. Additional Information
- Location: QTSC1 Building, Quang Trung Software City, Trung My Tay Ward, Ho Chi Minh City (District 12)
- Working time: 8:30 AM – 6:00 PM (Lunch break: 12:00PM – 1:30PM)
Gentle notice to our candidate about Decree No.13/2023/NĐ-CP
“According to Decree No.13/2023/NĐ-CP on protecting personal data, LARION would apply “Personal Data Processing Agreement” with all candidates to ensure compliance with the decree. By submitting this application to LARION, you agree to allow LARION to proceed your provided information in accordance with “Personal Data Processing Agreement” that you have read, fully understood and agreed to the entire content at link https://larion.com/privacy-policy/”