High-quality, easily-accessible data is crucial when it comes to optimising service parts inventory. When turned into information, data can deliver insights that can make or break your business. Leaders implement multiple systems, such as ERPs, CRMs, financial and warehousing software, to take advantage of every opportunity to collect data. This sounds good in theory: but what if these systems are left disconnected? It can lead to “dirty” data: inaccurate, inconsistent data that can severely harm a business. So how can you extract the right data that will benefit your business: the “golden records”?