Integrating Knowledge Management with Business Intelligence Processes for Enhanced Organizational Learning

Organizations are moving towards BI applications for staying competitive, promoting businesses and retaining customers. On the other hand, organizations are also implementing KM systems to gain or retain the competitive edge. When BI and KM are combined together, they increase the efficiency and productivity of the concerned organization. In this study, a hybrid model is proposed that demonstrates how a BI system can benefit from a KM system and vice versa.

 

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http://www.sersc.org/journals/IJSEIA/vol7_no2_2013/7.pdf