• Gather business and system requirements from client
  • Assist client to define requirements, suggest ideas, and provide solutions
  • Communicate with customers to clarify any unclear information about the business requirements
  • Analyze and specify requirements, synthesize information provided by relevant stakeholders
  • Quickly absorb and understand domain knowledge
  • Assess the feasibility of the request when given a set of constraints
  • Design application mock-up/ wire-frame using prototyping tools and model the requirements by using charting tools
  • Document the project operations (URD, SRS)
  • Work with Quality Controller (QC) to verify that all system requirements, including change requests, are implemented and traceable
  • Train for project team members and stakeholders to understand the business
  • Contribute to team effort by accomplishing related tasks as needed
  • Study, propose new features (as well as improvements/ enhancements) for software
  • Do other tasks requested by Project Manager or Senior Manager (SDD Head)


  • Excellent knowledge of software engineering and SDLC
  • Analyzing & testing experience in software development is preferred
  • Use of English proficiency (Read and understand specialized documents)
  • Strong at the tools, techniques, processes required to capture requirements at generic and detailed levels. Those are for example: UML, OpenOffice, Mindmap, Trello, Basecamp, Pivotal Tracker, Mavenlink, Jira, Mantis, Redmine
  • Good business process modeling skill
  • Ability to write documents URD, SRS
  • Able to perform check (test) the business requirements
  • Strong communications, mentoring, and negotiation skills with stakeholders
  • Good at problem solving and consulting
  • Teamwork skill


  • Have a deep know-how on Procurement / CRM / ERP / Supply Chain / Cloud based SaaS multi-tenant / B2B e-commerce is a plus
  • Understanding of BABOK® Knowledge Areas is a plus
  • Experience in the organizational services is a plus
  • Experience as Product Owner or Scrum Master is preferred